Privacy policy

This site uses cookies to work.

 

We are using cookies to identify customers, "remember" shopping cart, recently viewed products and for compare product page. 

Cookies don't give us any personal pieces of information about you.

 

What information do we collect and how do we use to use it?

 

When you order, we need to know the following information:

  • Your name
  • E-mail address
  • Delivery address

This allows us to process your orders and to notify you of your order status.

We also ask for your telephone number which enables us to contact you

if there are any problems with your order. 

All information are stored in secure Microsoft SQL database.

We don't have access to any information about your Credit Card or Bank account. 

All payments are made by secure PayPal online payment module. 

We do not store credit card information nor do we share customers details with any 3rd parties.

 

Why We Need Your Information and How We Use It

I rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

 

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

  • Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
  • Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
  • Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
  • Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 

Prices. 

 

All our prices are in UK sterling pounds. All prices include VAT.